Zone 2 · DLR
Most reliable line here: DLR at 87.5%.
Severe-status incidents on lines through Heron Quays Station in the last:
Full reliability history: DLR
Alternatives if your line is disrupted: nearby stations on a different line may give you a workable journey.
at street level - this is a surface station
Street level

Heron Quays Station is a surface-level station - its platforms sit at street level rather than underground.
Step-free from street to all platforms via 2 lifts
A
Source: TfL step-free Tube guide (April 2026) and TfL station data feed (May 2026). Get free step-free disruption alerts.
940GZZDLHEQHeron Quays is in Fare Zone 2. See our 2026 Tube fares guide for what you actually pay across zones.
Heron Quays Station is served by the DLR line. Current status: DLR (Good Service). Tap any line at the top of the page for live departures.
Yes - fully step-free. Step-free from street to all platforms via 2 lifts. See the Accessibility section above for the full picture. Source: TfL step-free Tube guide. Get free step-free disruption alerts.
Yes - 2 standard-capacity lifts. Live lift status is shown above. Get notified when lifts go out of service.
The closest alternative stations to Heron Quays are Canary Wharf (2 min walk), West India Quay (5 min walk), South Quay (6 min walk). Useful if a line is suspended or you fancy a walk.
Disruption reported at Heron Quays right now. Heron Quays: reduced escalator service - there is no up escalator in service due to a fault. Check the live line status and station disruption box above before travelling.
Lines through Heron Quays have logged 16 severe-status incidents in the last 30 days. See the Recent disruption section above for the breakdown by line, and each line's reliability page for the full history.
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